Network Requirements for Haptique®

Network Requirements:

1. IP Address Configuration-

• Haptique® Remote automatically obtains their IP addresses and other network configurations (e.g.., DNS, default gateway) via DHCP.
• Currently, only IPv4 is supported.

2. Subnet Configuration-

• The Haptique® Remote must be on the same subnet to communicate.
• If used in a managed network environment, ensure there are no routers or firewalls blocking communication with.
• Devices should not be isolated by VLANs.

Wireless Network Requirements: 

1. Supported Wireless Standards-

• Haptique® devices support 2.4 GHz and 5.0 Ghz wireless networks 
  

2. Country-Specific Wireless Features-

• The supported wireless features depends on the configured country.
• This affects the availability of higher Wi-Fi channel (e.g. 12,13,14) which are not allowed in some countries.

3. Client Isolation-

• Client isolation must be disabled in your wireless network.
• Some routers and access points have settings that prevent devices from communicating with each other, allowing access to the internet (WAN).

Network Names (SSID):

• Only network names with valid UTF-8 character sequences are supported.
• Emojis in network names are not supported, even if they appear to work.
• Hidden networks are not supported.

Security Requirements:

• Supported Wi-Fi security.
• WPA/WPA2 Personal networks.
• Open networks (without a password) 
• Enterprise Wi-Fi networks and other advanced authentication protocols are not supported.

mDNS (Multicast DNS) Requirements:

Haptique® devices rely on the mDNS (multicast DNS) protocol for device discovery and communication.

mDNS Service Strings:

• The following mDNS services are used by Haptique® devices :
• Haptique® Remote : _Haptique®-remote.tcp.

Domain:

Devices use the local domain for discovery. 

By ensuring your network meets these requirements, your Haptique® Remote will be able to communicate seamlessly, delivering optimal performance and functionality.